Meta Acquires Kustomer

Announced November 30, 2020 — $1B

What happened

Kustomer was a CRM platform for customer service teams to manage support conversations.

Meta's acquisition history

91st of 109 tracked deals

Disclosed prices

26 of 109 Meta deals

Meta's average disclosed price

$933.3M

Meta's largest disclosed deal

Tracked acquisitions in 2020

50 across all acquirers

Meta in Customer service software

1 acquisition

When did Meta acquire Kustomer?

Meta acquired Kustomer on November 30, 2020. This was Meta's 91st publicly tracked acquisition out of 109 we have on record.

How much did Meta pay for Kustomer?

Meta paid $1B for Kustomer.

What does Kustomer do?

Kustomer was a CRM platform for customer service teams to manage support conversations.

What other Customer service software companies has Meta acquired?

Kustomer is Meta's only publicly tracked acquisition in Customer service software so far.